How to Email Facebook About a Problem

Facebook offers several support options if you have an issue with your Facebook account. You can search the Facebook Help Center and find a wide variety of answers to solve your problem. If you do not find a solution, Facebook allows you to complete a form and email a question or complaint. Because Facebook has multiple departments that deal with website issues, locating the correct department is essential if you want a reliable solution to your problem.

man's hands with tablet
credit: MariaDubova/iStock/Getty Images

Step

Log in to your Facebook account. Click "Account" from the top-left corner of your homepage. A drop-down list appears.

Step

Click "Help Center." Type a question pertaining to your problem in the "Enter a Keyword or Question" field.

Step

Browse the results to find an answer to your problem. If you cannot find a solution, type "Contact Facebook" in the "Search" field at the top of the page. A list of contact options appears.

Step

Click the question that best suits your problem. Read the information regarding your question, then click the "Contact" or "Here" link.

Step

Complete the form and click "Submit." Facebook will investigate your problem and contact you at the email address that you provided in the contact form.