For many years Brother has been a popular brand name for printers and computer equipment, and these printers are widely used in both the home and the office environment. Cost-conscious business owners can save themselves money by installing a quality Brother laser printer and attaching it to their local area network, but it is important to know how to troubleshoot the printer when it stops working. When there is a problem with the printer, the first thing you need to do is check the unit's IP address.
Find the name of the printer by checking with your network administrator. Each printer on the network should have its own unique name.
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Log on to your computer, click on the "Start" button and choose "Run" from the menu. Type "CMD" in the box and click "OK." Type "Ping printername" at the prompt and note the IP address that is returned.
Walk over to the printer if you do not have the network name available. Press the "Go" button three times to print a configuration page. This configuration page will list a host of information about the printer, including the unit's IP address.
Things You'll Need
Brother laser printer