How to Obtain the Dell Service Tag Remotely

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If you need the Dell service tag, such as for warranty information, you can still obtain it from a remote computer. The system tag is usually located physically on the box or server. Instead of driving or asking someone else to get the system tag, you can type in a command at the command prompt and obtain the system tag information.

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Step 1

Connect remotely to the Dell computer. If you're unable to connect, proceed to the Tips section.

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Step 2

Navigate to the "Start" menu and select "Run." In the Run dialog, type "cmd" (without quotes) and click "OK." The Command Prompt dialog opens.

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Step 3

Type "wmic bios get serialnumber" (without quotes). Press "Enter." The computer responds with information from the Dell remote computer. The information below "Serial Number" is the Dell system service tag.

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Step 4

To obtain the make and model number, type "wmic csproduct get vendor,name,identifyingnumber" (without quotes). Press "Enter."

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