How to Obtain the Dell Service Tag Remotely

If you need the Dell service tag, such as for warranty information, you can still obtain it from a remote computer. The system tag is usually located physically on the box or server. Instead of driving or asking someone else to get the system tag, you can type in a command at the command prompt and obtain the system tag information.

Step

Connect remotely to the Dell computer. If you're unable to connect, proceed to the Tips section.

Step

Navigate to the "Start" menu and select "Run." In the Run dialog, type "cmd" (without quotes) and click "OK." The Command Prompt dialog opens.

Step

Type "wmic bios get serialnumber" (without quotes). Press "Enter." The computer responds with information from the Dell remote computer. The information below "Serial Number" is the Dell system service tag.

Step

To obtain the make and model number, type "wmic csproduct get vendor,name,identifyingnumber" (without quotes). Press "Enter."