Verizon Wireless is a national cellular phone provider. If you've recently purchased a new Verizon cell phone, you must activate or program the phone before it will work. If you already have a working cell phone, you should update the roaming capabilities of the phone each month to prevent accidental roaming overage charges. You can perform both of these tasks directly from the phone itself by dialing a special number then specifying whether you wish to program or update the phone.
Power on your phone. This procedure is different for each phone, but must phones power on when press the "End" button and hold it down for approximately three seconds.
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Dial "*228" on the keypad and press "Send," "Dial" or "Call." Listen for a voice recording.
Press the "1" key on your phone to program or activate your phone. If you wish to update roaming capabilities on your phone, skip this step.
Press the "2" key on your phone to update the roaming capability of your phone. If you wish to program or activate your phone, skip this step.
Wait while Verizon activates or updates your phone. Press "OK" if prompted to do so. The phone automatically restar once the process is finished. Note that this can take several minutes to complete.