How to Reset a Fingerprint Reader

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Your fingerprint is another method for logging into your Windows account.

Resetting your computer's fingerprint reader will allow you to fix or restore any issues you might have encountered while using it. However, if your fingerprint reader fails to log you into your Windows account altogether, then a re-installation of Windows may be required. Remember: A stronger password made up of upper- or lower-case letters, characters and numbers can offer the same amount of login protection as a fingerprint reader.

Step 1

Click the "Start" button and then the "Control Panel" link.

Step 2

Type "Biometrics" in the Control Panel Search box, and then click the "Biometric Devices" option.

Step 3

Click the "Change Biometric Device Settings" option, and then click the "Biometrics Off" radio button.

Step 4

Click the "Save Changes" button to apply the changes and close the window.

Step 5

Repeat steps 1 to 3, and then click the "Biometrics On" radio button to reset your fingerprint reader. Change the finger you log in with or any of the other settings on the same Biometric Devices screen.

Step 6

Click the "Save Changes" button to apply the changes and close the window.

Tip

If you needed to reset the fingerprint reader because of identity theft, then it is recommended that you change the finger you used for login.

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