How to Reset My Username & Password on My Netgear Router

Reset your Netgear wireless router if it malfunctions and causes your Internet connection to drop periodically. You can reset the device by pressing the Restore Factory Settings button or by accessing its Web interface. Use the Restore Factory Settings button if you can't log in to the Web interface. A reset restores all of the router's settings to default values and erases all customizations.

Using the Web Interface


Open or to access the Web interface. If the URLs don't open the Web interface, type or into your browser's address bar and press Enter.


If the default IP addresses and URLs don't work, use the Command Prompt to find the correct IP.


  1. Press Windows-X to display the Power User menu in Windows 8.1 and select Command Prompt to open the utility.
  2. Type ipconfig into the Command Prompt and press Enter to obtain detailed information about the network.
  3. Locate the router's IP address in the Default Gateway section and use it to access the Web interface.
The login dialog in Mozilla Firefox.
A login dialog displays if the IP address or URL is correct.
credit: Image courtesy of Mozilla


Type the username and password into the User Name and Password fields. The default username on Netgear routers is admin and the default password is password or 1234.


Select Backup Settings from the Maintenance section of the left tab and then click the Erase button in the Revert to Factory Default Settings section to reset the Netgear router. Click OK to confirm.

The Erase button in the Backup Settings section.
You can back up the configuration by clicking the Backup button.
credit: Image courtesy of Netgear

Using the Restore Factory Settings Button

Most Netgear routers, including WNDR3300, WNR3500, WGT624, WPN824, DGN2000 and N300, have a Restore Factory Settings button recessed into the case, on the back of the device.

Use a paperclip to press the Restore Factory Settings button and hold it for at least seven seconds -- or until the Power LED starts to blink -- to reset the router. The device restarts after the reset is complete.