RCA projection TVs are large screen televisions that, under normal working conditions, provide users with good picture and sound quality when watching television or video programs. Some common problems do occur with RCA projection TVs, which are most often problems with the picture or sound quality. Since most problems are not serious, you do not need a service technician to fix picture and sound problems. To return your television to normal working order, troubleshoot the device and perform the fix yourself.
Television Does Not Turn On
Ensure the power cord is securely plugged into a working electrical outlet and press the "ON/OFF" button on the television or the remote control. If you are using the remote control, press the "TV" button before pressing the "ON/OFF" button.
Observe the power indicator light on the front of the television if you have just plugged in the television. The power indicator light will turn on for approximately 30 seconds each time the television is plugged into a power source. Wait until the light turns off to turn on the television.
Replace the television's lamp if the power indicator light blinks for one minute. Contact RCA customer service for information on replacing the lamp or refer to your television's instruction manual for information on replacement.
Wait for several minutes for the television to finish the lamp cooling cycle if you can hear audio but do not see a picture. The cool down cycle helps prevent damage to the lamp and other components within the television.
Press the "CH +" or "CH -" button or enter another channel with the number keypad to switch to another channel if the screen is blank or distorted. A problem with the cable or satellite service may cause the distortion.
Ensure the coaxial cable plugged into the "Cable Input" or "Antenna Input" jack on the back of the television is secure. In addition, check the cable connection to the wall jack. Examine the cable for any breaks and replace it as needed.
Wait for several minutes if you turned the television off prior to turning it on again. RCA projection television lamps enter a cool down cycle when the television is turned off, and will not operate again until the cycle is completed. The lamp will turn on automatically when the cool down cycle is complete.
Check the cables connected to the "Video Input" jacks if the source of your video is a component device, such as a DVD player or VCR. If the component cables are not secure to the "Video Input" jacks on the television or the "Video Out" jacks on the component, the television will show a blank screen.
Press the "Mute" button or the "VOL +" to raise the sound level.
Check the "Audio Connections" setting on the television to ensure you do not have it set to external speakers. To change the setting, press "MENU," choose "Audio" from the list of settings options and then select "Audio Connections." Select "Fixed/Variable Out" and then "Variable Output, Speakers On." This ensures the speakers on your television are turned on.
Make sure the component cables are securely plugged into the "Audio Input" jacks on the back of your television if you do not have sound when playing a DVD player or VCR. In addition, ensure the component cables are securely connected to the "Audio Out" jacks on the component device.
If you are unable to resolve the problem with your RCA projection television, visit the RCA customer service website.