HP printers ship with several printing applications and drivers. The HP software enables automatic updating when new drivers become available. If your business is upgrading printers from an HP DeskJet to another model or brand, you should completely uninstall the HP software and drivers. If the software or drivers have become corrupted, you may uninstall and reinstall the software to correct issues as well.
Turn off the HP DeskJet. Disconnect the printer's cable from the computer. If the printer is configured as a network device, disconnect the printer from the network.
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Right-click the bottom left-hand corner of the Windows 8 desktop screen. If using a touchscreen, tap and hold the left corner of the screen. The Search box and corresponding menu opens. Tap or click the "Settings" option.
Enter "Devices and Printers" into the Search box and click or tap the Search icon. A list of devices and printers opens.
Locate the HP DeskJet printer in the search results. Tap and hold or right-click on the entry for the HP DeskJet printer to display a context menu.
Click or tap the "Remove Device" option in the context menu. Confirm the deletion. The printer drivers are removed from the computer.
Uninstall HP Printing Applications
Right-click the bottom left-hand corner of the Windows 8 desktop screen. If using a touchscreen, tap and hold the left corner of the screen. The Search box and corresponding menu opens. Tap or click the "Programs and Features" option.
Locate, and then click or tap the first HP DeskJet application in the list of installed programs.
Tap or click the "Uninstall" option. Verify the task by clicking or tapping "Yes" at the confirmation prompt. The Uninstall dialog box opens. Follow the prompts to complete the installation, and then click "Finish" when the program has been removed.
Repeat the removal process for all HP DeskJet applications in the list.
Reboot the computer. All HP drivers and software are uninstalled.