How to Check Your GoPhone Balance

By Cynthia Measom

AT&T's GoPhone allows you to skip the hassles of long-term contracts by choosing to either purchase pre-paid phone cards or pay for your intended amount of usage directly from your credit or debit card or checking account. As a result of these types of plans, you will sometimes need to check your GoPhone balance. In that case, you have several options.

Check Pick-Your-Plan Balance

Step 1

Dial *777# on your GoPhone. A text message with your balance details will be sent to your phone. There is no charge for this service.

Step 2

Call 611 from your GoPhone. Enter your wireless phone number and you will receive your balance information as well as your next payment date.

Step 3

Dial 866-499-7888 from a landline phone and choose the "Account Balance" option from the automated menu.

Step 4

Navigate to the AT&T Online Account Management screen (see Resources). Enter your wireless number and your password and you will be able to view your current GoPhone balance.

Check Pay-As-You-Go Balance

Step 1

Dial *777# on your GoPhone. You will receive a free text message detailing your current balance.

Step 2

Press 611 on your GoPhone to connect with AT&T's Interactive Voice Response (IVR) system and follow the prompts to obtain your balance.

Step 3

Call 800-901-9878 from a landline to use AT&T's automated system to obtain your balance.

Tips & Warnings

  • If you have a Pay-As-You-Go Night and Weekend Minutes Feature Package, you can check its balance by dialing *777*1#.