How to Contact a Live Person at Facebook

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Yes, you can contact and speak with a representative at Facebook.

The social media network Facebook lets you connect with others around the world in real time via a live chat or through posting messages on member's walls. The service is free to use and offers an array of "Help" and "Technical Support" information for when problems arise. You can contact and speak with a live person at Facebook about a law enforcement issue, business development/advertising, marketing and employee verification but not for technical support.


Step 1

Call 650-543-4800 and press "2" for law enforcement, "3" for business development and advertising, "4" for marketing, "5" for press/editorial issues, "6" for employee verification or "7" to a leave a message about an issue relating to a none technical issue.

Step 2

Speak with a representative about the issue you are having or to request additional information from the specific department you are calling.

Step 3

Write down any information the representative gives you on a piece of paper for referencing later, if desired.


Step 4

Press "0" to speak to Facebook's corporate operator if you have an issue or problem not related to the other departments or you don't want to leave a message.


All technical support issues are handled through Facebook’s email address. When emailing Facebook, include your Facebook user name, the email address that you have linked to your Facebook account, the date of your email and the problem/issue you are having.


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