How to Delete an AOL Email Address

Techwalla may earn compensation through affiliate links in this story.

You can't delete your email account without closing the entire AOL account, which means losing access to all AOL services, including AIM instant messenger. Furthermore, your emails and address book are deleted permanently after 90 days; you can't recover the account after 90 days. You can reactivate AOL and get the address book back if you log in using your AOL username and password.

Step 1

Image Credit: Image courtesy of AOL

Open the My Account page on AOL, type your username and password into the two fields and click Sign In to log in to your account.

Type the answer to the security question and click Continue to access the My Account page.

Step 2

Image Credit: Image courtesy of AOL

Click the Manage My Subscriptions link in the Service Options section of the My Account page. Free accounts can be closed from the My Subscriptions page.

Step 3

Image Credit: Image courtesy of AOL

Click the Cancel link to cancel your AOL account.


To cancel a paid account, you must first downgrade to a free account. Click Change Plan, select a reason for cancelling your subscription and then click Cancel AOL.

Step 4

Image Credit: Image courtesy of AOL

Select a reason for cancelling the AOL account from the Please Select Your Reason... drop-down box.

Click the Cancel AOL button if you are certain you want to delete the account. The account is deactivated immediately. To abort, click the Keep My Plan link.


To reactivate the account, open the Log In page and log in using the AOL username and password.


You lose all your emails and the entire address book after 90 days if you don't reactivate the account. You can't recover the data.