How to Access My Cricket Account by an Account Number

Cricket Wireless is a prepaid cellular service provider in the U.S. Cricket Wireless offers its customers Online account access that allows you to view and pay your Cricket bills Online, buy ringback tones, change your Cricket Wireless plan and view your account information. To access your Cricket Wireless account Online, you will need your Cricket phone number. If you do not have your Cricket phone number but have your Cricket account number, you can call Cricket Wireless customer service to obtain your Cricket phone number.

Step 1

Call Cricket Wireless customer service at 866-384-4425 and ask the customer service representative for your Cricket Wireless phone number. Give the customer service representative your Cricket Wireless account number. Answer the account verification questions such as your name and address to verify ownership of the cricket account. The customer service representative will give you your Cricket Wireless phone number.

Step 2

Go to the MyCricket.com homepage.

Step 3

Click the "My Account" tab.

Step 4

Enter your Cricket phone number in the "Sign Up" subsection and click the "Next Step" button.

Step 5

Open the "Messages" application on your Cricket cellular phone. Open the text message from Cricket. The text message contains your password to log on to your MyCricket account.

Step 6

Enter your Cricket phone number and password in the appropriate fields under the "log in" subsection.

Step 7

Click the "Go to my Account" button to access your MyCricket account.

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