How to Find My Verizon Wireless Billing Passcode

By default, the billing passcode on a Verizon Wireless account is set to the last four digits of the account holder's Social Security number. Some users prefer to have a more secret or original passcode to help protect their accounts. Verizon Wireless allows users to change the passcode through "customer care."

Woman sitting at table in bar, looking at mobile phone, smiling
You can change your passcode through "customer care".
credit: Rayes/Digital Vision/Getty Images


Dial "*611" from your Verizon Wireless phone, or 1-800-837-4966 from another phone.

Businesswoman reading a text message
Dial "611".
credit: Steve Hix/Somos Images/Fuse/Fuse/Getty Images
Man talking on a mobile phone and smiling
Select the option to speak with "customer care"/
credit: Purestock/Purestock/Getty Images


Select the option to speak with "customer care."

Happy Woman Talking On Cellphone
Ask to have your billing passcode reset.
credit: Ridofranz/iStock/Getty Images


Tell the representative that you need to have your billing passcode reset.