How to Reset a PIN for Firefly

By John DeMerceau

Firefly is a cellular service reseller that offers calling plans and phones for teens and "tweens." Parents can set permissions on the phones in order to restrict their children's use of the phones, and Firefly branded phones are designed for ease of use so that they appeal to children. Parents use a four-digit personal identification number, or PIN, to access their children's phones and set restrictions. To change the password on your child's Firefly phone, you enter a bypass password or code and then choose a new password. The procedure differs slightly for each of the three Firefly phone models.

Resetting the Original Firefly

Step 1

Press and hold the green call send button until the words "Enter Pin" appear on the screen.

Step 2

Scroll through the list of numbers that appears using the green send key and choose the first digit of your PIN by pressing the center directory button for "OK", making sure an asterisk (*) appears at the left hand corner of the screen. Repeat this process for the remaining three digits.

Step 3

Press the center button for "OK" as soon as you have selected all four digits and the phone scrolls automatically to "Done" at the beginning of the list of numbers.

Step 4

Wait for the screen to show "Change PIN" and press the center "OK" button.

Step 5

Wait for the word "Saved" to show on the screen.

Changing the GlowPhone PIN

Step 1

Use the phone keypad to enter the digits "5," "6," "7" and "8" then press the green send key; this opens the "Parental control" menu.

Step 2

Use the navigational arrow keys to scroll to "Permissions." Press the "Select" button in the center of the keypad.

Step 3

Scroll to "Change Password" using the navigation keys and press the "Select" button.

Step 4

Use the phone keypad to type a new four-digit PIN. Scroll to the check mark and press the "Select" button once again to get to the password confirmation prompt.

Step 5

Type the new password again and scroll back to the check mark. Press the "Select" button to complete the PIN change.

Changing the FlyPhone PIN

Step 1

Type "#20070330#" and press the green send key to reset the phone to its default PIN.

Step 2

Press the center "Firefly" key and scroll to "Settings." Press the "Select" key, which is the circle key in the games keypad that launches in place of the phone keypad.

Step 3

Scroll to "Parental Controls" using the left and right scroll keys and then press the "Select" key again.

Step 4

Type the digits "1," "2," "3" and "4" by scrolling through the screen display keyboard that appears and then press the "Select" key again.

Step 5

Scroll to "Change password" and then press the green send key.

Step 6

Type a new four-digit PIN using the screen keyboard and press the green send key.

Step 7

Type your new password again and press the green send key to complete the process; the "Password has been changed" notice will appear on the screen.