How to Reset an Arris Modem

By Jon Stefansson

Arris is a communications company that specialize in broadband Internet services. The company make a range of modems, among other hardware and software products. If you encounter problems with your Arris modem, you may need to perform a hard reset, which involves pressing buttons on the device itself. Resetting your Arris modem should take only a few seconds.

Things You'll Need

  • Pointed metal object (unfolded paper clips are ideal)

Step 1

Locate your Arris modem and look at the back of the device.

Step 2

Look for a small button labeled "Reset." It is located next to the Ethernet port on some models.

Step 3

Press and hold the button using an unfolded paper clip for several seconds. The modem will reset and start up again.

Tips & Warnings

  • Depending on your particular model, the reset button may be in a slightly different location. See Resources for a website with user manuals for all Arris modem models.