How to Reset MP3 and MP4 Players

MP3 and MP4 players give you the ability to enjoy both audio and video files that you have transferred from your computer on a small, portable device. These devices may malfunction for a variety of reasons, including a faulty file on the player or the memory on the player being completely filled. One way to troubleshoot an MP3 or MP4 player is to reset the device. The exact method for resetting these media players varies based upon the device that you own.

...
Reset your MP3/MP4 player.

Reset Button Method

Step

Slide the Hold switch to the Off position.

Step

Locate the Reset button on the player. It will likely be on the back of the MP3/MP4 player, and it will most likely be no bigger than a pinhole.

Step

Press a pin or tack into the Reset button for 7 to 10 seconds. The player will reset.

Non-Reset Button Method

Step

Slide the Hold switch on the player to On.

Step

Wait two seconds and slide the Hold switch back to Off.

Step

Hold down the Menu and Scroll buttons located on the player for 7 to 10 seconds. The device will reset.