How to Reset the Password on My Passport

By Sylvia Cini

My Passport is one of the external storage product lines produced by Western Digital, or WD. My Passport drives are designed for on-the-go use, unlike the enlarged devices found in the My Book series. Passports have slim cases constructed of heat-sinking materials such as aluminum -- which compensates for the lack of built-in fans. They range in storage capacity from 250 GB up to 1 TB, although out of the box this amount is diminished because of the installation of SmartWare, WD's user-friendly software. You can reset the password on My Passport from within the application if need be.

Step 1

Click "Start" and select "Computer." Double-click the CD-ROM drive, then double-click the "SmartWare" application; on a PC, the application is listed as "WD SmartWare.exe," and on a Mac it is listed as "WD SmartWare.app."

Step 2

Click the "Settings" tab. Click "Set Up Drive."

Step 3

Select "Install" and accept the "End User License Agreement" when prompted. Click "Continue Setup."

Step 4

Open the "Security" tab. Type your current password into the box labeled "Password." Enter a new password and a new password hint. Confirm by checking the "I Understand" box and clicking "Update Security Settings."