How to Retrieve My Phone Contacts From T-Mobile

T-Mobile USA offers an address book backup system called Mobile Backup with some of its cell phone plans. When installed on a phone, Mobile Backup creates a continuous backup file of the phone’s contacts on the T-Mobile server. Synchronizing your entire address book is an automated process, but if you have deleted a contact, you’ll have to perform a contact restoration to move it back to your phone’s address book.

Young woman using smart phone
credit: Poike/iStock/Getty Images

Step

Log into My T-Mobile on your computer’s browser (see Resources).

Step

Click “Tools," then select "Access Contacts." .

Step

Click “Deleted Contacts.” Browse for listings of the contacts you want to retrieve.

Step

Drag the contact you want to retrieve into the appropriate group heading to restore it to your phone book. Click “Sync Now."

Step

Turn off your phone. Wait five seconds and turn it back on. The contacts are now synchronized.