How to Troubleshoot a Targus Presentation Remote

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Your Targus presentation remote functions as a wireless mouse and laser pointer without the need to download software drivers. Because of this, your presentations will tend flow more smoothly. However, at times, it may react slower than normal or stop working altogether. It is vital to keep your audience focused on the screen and quickly react to any mishap. Review some simple troubleshooting steps designed to help you get your presentation show back on the road.


Step 1

Check that the USB receiver is securely connected to the computer.

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Step 2

Verify that the computer selection switch is set to the correct type of software you are using if the remote still does not work correctly. Lift the cover off of the battery compartment. Move the switch to "Mac PowerPoint," "Mac KeyNote," or "PC PowerPoint" if you are using a computer made by Acer, Sony, Fujitsu, Gateway, Toshiba, Dell, HP/Compaq, IBM/Lenovo, Asus, Panasonic or another computer manufacturer.


Step 3

Confirm that the battery polarity is correct by checking that the positive and negative ends of both batteries match the battery compartment's markings. Replace the remote's two AAA batteries with fresh new ones if the remote still does not work correctly. Place the cover back on the remote.



Step 4

Verify that you are within 15 meters or 50 feet apart from the computer and mini-USB receiver.

Step 5

Move nearby wireless device base units farther away from the remote's receiver if your remote still does not work correctly.

Step 6

Turn off nearby wireless devices and their base units.



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