How to Turn Off Voice Mail on Cell Phones

By Sam Williams

Voice mail is a service hosted by your wireless phone provider. Your wireless phone doesn’t actually record and capture voice mails. When you don’t answer your phone within a certain number of rings or your wireless phone is turned off, your calls go back to the wireless service provider and connect to your voice mail.

Things You'll Need

  • Wireless phone

AT&T

Step 1

Make sure you handle all important business that you need to with your phone so you’re not waiting for any important calls.

Step 2

Dial 611 on your AT&T phone to reach a customer service representative. Enter in your telephone number and account information.

Step 3

Request that the customer service representative disable the voice mail service on your phone. After he has disabled your voice mail service, calls will ring six to nine times.

T-Mobile

Step 1

Tell your important contacts to send you messages by email because your voice mail will be inactive on your cell phone.

Step 2

Call 800-866-2453 for T-Mobile customer service or Dial 611 on T-Mobile cellular phones.

Step 3

Ask the customer service agent to temporarily disable your voice mail service.

Sprint

Step 1

Click the messaging link on your cell phone. Scroll to “Voice mail” and select it. Select “3” at the prompt of your voice mail system greeting.

Step 2

Select “2” for mailbox menu options. Select “1” to change your greeting. Choose “3” when prompted to disable the voice mail service.

Step 3

Dial "*" and then "2" on your Sprint phone or call 888-221-4727 to speak to a customer care consultant. Explain your desire to terminate your voice mail services.

Verizon

Step 1

Give out your email address or other alternative methods to leave you a message before you disable your voice mail.

Step 2

Dial “611” on your Verizon cell phone or call 800-922-0204.

Step 3

Dial “0” to reach a customer service representative faster. Ask him to disable your voice mail service.