How to Turn Subtitles Off on Comcast

Depending on your circumstances, you or someone else in your household may have inadvertently activated the subtitles feature through your Comcast remote. Comcast’s subtitles features can be easily activated or deactivated through the closed captioning settings. The closed captioning settings, however, cannot be accessed through the cable guide’s main menu. To turn off subtitles that display on your Comcast channels, configure your closed captioning settings by accessing the “User Settings” menu. The process is easy and can be completed in a few steps.

Couple at home watching TV
credit: Ivanko_Brnjakovic/iStock/Getty Images

Motorola Cable Box

Step

Turn on your television and your Comcast cable box.

Step

Point your Comcast remote at your television. Press the “Cable” button, and then press “Power.” Your cable box will turn off, but your television will remain on.

Step

Press the “Menu” button on your remote. The “User Settings” menu will appear on your television screen.

Step

Scroll to the “Closed Caption” setting by pressing the “down” arrow on your Comcast remote.

Step

Press the red “right” arrow button on your Comcast remote to select the “Disabled” closed captioning setting. After disabling this feature, press the “Menu” button to save your setting.

Scientific-Atlanta Cable Box

Step

Turn on your television and your Comcast cable box.

Step

Point your Comcast remote at your television. Press the “Cable” button, and then press “Power.” Your television will remain on, but your cable box will turn off.

Step

Press the “Menu” or “Settings” button on your remote.

Step

Scroll to “Caption” and select the “Off” setting by using the “right” and “left” arrow buttons on your remote.

Step

Press the “Menu” button to save your new setting.