How to Update Your Verizon Phone

Keep your Verizon phone up to date for best performance.
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The software updates for your Verizon Wireless phone keep your roaming capabilities configured properly. When you change plans or upgrade your roaming features, you need to complete a system update to activate the additional features. Use the integrated update for the Preferred Roaming List to avoid the need for a Verizon Wireless service call.

Step 1

Push and hold the power button to turn the phone on.

Step 2

Dial *228 from your wireless phone. Press "Send."

Step 3

Push "2" when the Update menu begins to play. Follow the system prompts, pressing "1" to confirm the update.


Firmware updates have to be processed by a Verizon Wireless retailer authorized to complete updates.