Toshiba Remote Control Troubleshooting

By Herman Cruz

Toshiba delivers a wide variety of remote controls that come with its DVD and Blu-ray players as well as its televisions, plus it also offers various universal remote controls that can be used with multiple devices including non-Toshiba electronic products. If you are unable to operate your Toshiba remote control as usual, or it completely stops working, there are several user-friendly steps you must follow to troubleshoot your remote control.

Things You'll Need

  • New batteries

Step 1

Replace the old batteries in your Toshiba remote control with a new set of batteries. Proceed to test your remote with its corresponding device.

Step 2

Remove the batteries from your Toshiba remote control if replacing the batteries doesn't fix the problem. You will need to reset the Toshiba remote; however, this needs to be done without the batteries being in the remote control.

Step 3

Press every single button on your Toshiba remote control, one button at a time. Press each button for 2 seconds. Replace the batteries and test the remote again.

Tips & Warnings

  • If your remote still doesn't work after troubleshooting it, you will need to contact Toshiba customer service for further assistance by phone at 800-631-3811 or via email at customer_support@tacp.com. It is possible that you will need a replacement remote.