McAfee markets security software to help computer users safeguard their operating systems, personal information and surfing habits. Antivirus software is prominent among these products. All McAfee products and security services require a 1-year subscription that renews automatically. You can cancel and receive a full refund within 30 days of a subscription purchase or within 60 days of a renewal by contacting McAfee, according to the company website. Outside of those time frames, you can cancel without a refund; partial or prorated refunds are not given.
Cancel by calling a McAfee service representative. In the U.S. the number is (866) 622-3911.
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Cancel during an online chat with a McAfee representative at the company's website, linked herein. Click the "Customer Service" menu button. Find "Chat and E-mail" on the left side and use the drop-down menu to select "Free Internet Chat."
Cancel by email on the company's website. Click the "Customer Service" menu button. Find "Chat and E-mail" on the left side and use the drop-down menu to select "Free E-mail Support." Fill out the form and a service representative will respond within 48 hours to confirm your cancellation and possible refund.