How to Delete a Payment in QuickBooks

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QuickBooks tracks and manages payments to your business.
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The QuickBooks accounting program splits incoming payments into two categories: Deposited payments, and undeposited funds. The first category is used for payments that you individually record and deposit into the bank. The second category acts as a holding account for several transactions; it's typically used if you receive small payments throughout the day, such as at a cash register, and then deposit all the money together as a bulk transaction. If you make a mistake or decide not to accept a payment, you can use the Edit menu in QuickBooks to void or completely delete either of these payment types.

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Delete a Deposited Payment

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Step 1

View the QuickBooks home page and click the "Record Deposits" icon in the Banking section to display the Make Deposits view.

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Step 2

Click "Cancel" if the "Payments to Deposit" window appears. You do not need this window to delete a payment.

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Step 3

Locate the specific deposit that you want to delete. If you do not see it, click "Previous" until you locate the correct entry.

Step 4

Select the "Edit" menu, then "Delete Deposit." A warning displays, asking you to confirm the action. Press "OK" if you are sure you want to delete the payment.

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Delete a Payment from Undeposited Funds

Step 1

View the QuickBooks home page. Select the "Lists" menu and choose "Chart of Accounts." You can also press the "Control-A" keyboard shortcut.

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Step 2

Double-click "Undeposited Funds" to display the register for this type of funds.

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Step 3

Select the specific payment that you want to delete. If you don't see it, use the up and down scroll buttons to review the list of transactions.

Step 4

Open the "Edit" menu, and click "Delete Payment." Press "OK" to delete the the entry after the warning box appears.

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