If you have found a lost Garmin product, you may be trying to find the owner. One of the easiest ways to do so is to find out to whom the product is registered. If the owner has completed the registration process, Garmin will have the owner's name, address and phone number, all of which can be found based on the products serial number. If the Garmin has not been registered, there is no way to track down the owner through Garmin.
Find the eight- or nine-digit serial number on the Garmin product. If you are unsure where to find the serial number, navigate to the Garmin How To Find Serial Number webpage to learn where the serial number is on the specific product.
Call Garmin customer service at (913) 397-8200 during normal business hours. The business hours are 8 a.m. to 6 p.m. Central Time, Monday through Thursday and 8 a.m. to 5 p.m. on Fridays, excluding holidays.
Give the customer service representative the Garmin product serial number. Based on this number, the customer service representative can learn to whom the product is registered. If the product has not been registered, the customer service representative will not be able to help you. The customer service representative will contact the registered owner of the Garmin product. If Garmin can get in touch with the owner, the company will provide you a shipping label to ship the product to Garmin. Garmin will then ship the product to the owner. The representative will not provide you any of the registration information for privacy reasons.