How to Find the Media Access Key for My TiVo

By Techwalla Electronics Editor

The Media Access Key is a specific 10-digit number assigned to every TiVo account holder to ensure safe transfers and replay to his or her PC. The Media Access key is an important component for the installation of the TiVoToGo software. Once you are sure you have the right version of the software, follow these steps to find your Media Access Key.

Things You'll Need

  • Functional Internet connection
  • TiVo service
  • TiVo DVR

Do You Have the Right Software?

Step 1

Go to the "TiVo Central" menu, which is the top level menu in your TiVo software.

Step 2

Select the "Messages and Set Up" button.

Step 3

Click on "System Information" or "Account and System Information".

Step 4

Click on "System Information" and note the version of your software.

Step 5

Check if the version starts with 7.1-X. If so, the software will have the TiVoToGo feature. If not, sign up for a priority form to get the appropriate version of your TiVo software (see link below).

Find Your Media Access Key

Step 1

Go to the "TiVo Central" menu on your TiVo software.

Step 2

Select the "Messages and Set Up" button.

Step 3

Click on "Account and System Information." You will find your Media Access Key there.

Tips & Warnings

  • To find your Media Access Key, you can also log on to Tivo's Web site (see below).
  • Be sure to write down the unique 10-digit number of your Media Access Key for future reference.
  • Make sure you enter the Media Access Key number correctly when you are installing the upgraded versions of the software. If any number is off, the activation won't be successful.