How to Fix a Choppy Page When Scrolling Down

You may have a problem with a system setting or a graphics driver if you experience choppy scrolling on Web pages. The choppy page display could mean that your computer's touch device or mouse is set at too high of a scrolling interval or that the computer's graphics card isn't able to process graphics fast enough. If the screen appears to hop down the page when scrolling down, you probably have a bad setting, whereas if the page tears and lags, you probably have a driver problem.

Young boy uses touchpad on Netbook computer
Bad trackpad settings can make Web page scrolling a chore.
credit: David Clark/iStock/Getty Images

Adjust Choppy Scrolling Settings

Step

Press "Windows-X," and then choose "Control Panel" from the menu that appears.

Step

Enter "Internet Options" in the Control Panel search bar, and then choose "Internet Options" from the results.

Step

Click the "Advanced" tab, check the box next to "Use Smooth Scrolling" under the Browsing header, and then select "OK."

Step

Return to the Control Panel, clear the search bar, click the "Hardware and Sound" option, and then select "Mouse."

Step

Open the "Wheel" tab if you're using a mouse, decrease the "Vertical Scrolling" setting for "The following number of lines at a time" to three or less, and then click "OK." Skip this step if you're using a touchpad or trackpad. If you're using a mouse, you can stop at this step.

Step

Open the "Device Settings" tab, select the touchpad or trackpad from the devices list, and then click "Settings."

Step

Open the device's scrolling tree or tab, and then adjust the sensitivity and region settings to accommodate your usage. This step varies between manufacturers and models.

Fix Driver-Related Choppy Scrolling

Step

Click "Settings" on the Charms menu, choose "Change PC Settings," select "Update and Recovery," and then choose the "Windows Update" option.

Step

Click the "Select updates to install" option, and then look for any drivers referencing Intel, Nvidia and AMD graphics or video devices. The video device drivers are listed under "Important."

Step

Check the box next to the computer's video card option, and then click "Install."