How to Fix a Choppy Page When Scrolling Down

By Dan Stone

You may have a problem with a system setting or a graphics driver if you experience choppy scrolling on Web pages. The choppy page display could mean that your computer's touch device or mouse is set at too high of a scrolling interval or that the computer's graphics card isn't able to process graphics fast enough. If the screen appears to hop down the page when scrolling down, you probably have a bad setting, whereas if the page tears and lags, you probably have a driver problem.

Adjust Choppy Scrolling Settings

Step 1

Press "Windows-X," and then choose "Control Panel" from the menu that appears.

Step 2

Enter "Internet Options" in the Control Panel search bar, and then choose "Internet Options" from the results.

Step 3

Click the "Advanced" tab, check the box next to "Use Smooth Scrolling" under the Browsing header, and then select "OK."

Step 4

Return to the Control Panel, clear the search bar, click the "Hardware and Sound" option, and then select "Mouse."

Step 5

Open the "Wheel" tab if you're using a mouse, decrease the "Vertical Scrolling" setting for "The following number of lines at a time" to three or less, and then click "OK." Skip this step if you're using a touchpad or trackpad. If you're using a mouse, you can stop at this step.

Step 6

Open the "Device Settings" tab, select the touchpad or trackpad from the devices list, and then click "Settings."

Step 7

Open the device's scrolling tree or tab, and then adjust the sensitivity and region settings to accommodate your usage. This step varies between manufacturers and models.

Fix Driver-Related Choppy Scrolling

Step 1

Click "Settings" on the Charms menu, choose "Change PC Settings," select "Update and Recovery," and then choose the "Windows Update" option.

Step 2

Click the "Select updates to install" option, and then look for any drivers referencing Intel, Nvidia and AMD graphics or video devices. The video device drivers are listed under "Important."

Step 3

Check the box next to the computer's video card option, and then click "Install."

Tips & Warnings

  • You can rule out settings problems by testing the onscreen scroll bars against the mouse or touch device's scrolling. If the browser scrolls choppily when using the onscreen scroll bars, you have a graphics driver problem, but if the problem goes away, it's settings related.
  • If adjusting the settings and updating the graphics drivers aren't enough, Chrome and Firefox have browser extensions designed to rectify a rough scrolling experience. In Chrome, you can install Smoothscroll; in Firefox, you can install Yet Another Smooth Scrolling (see Resources).
  • While Windows Update's automatic settings keep drivers up-to-date, the graphics card manufacturer's site may have more recent versions available for download. You can also download the most recent video drivers for your system through the Intel, Nvidia and AMD websites (see Resources).