How to Get Avaya Voice Mail From an Outside Line

The Avaya IP (Internet Protocol) phone system allows you to utilize phone services over an Internet connection instead of a traditional landline telephone. The system also comes with voicemail capabilities. When you are in the office you access your Avaya voicemail by dialing your office extension. You can access your voicemail away from the office just as easily, so long as your system administrator has setup your mailbox for remote access.

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Access your Avaya voicemail from a remote location.

Step

Ask your system administrator to setup remote access for your voicemail. This is done through the “User Configuration” window of the Avaya Office Manager window. For step by step instructions on configuring remote access, see the link that is located in the “Resources” section of this article.

Step

Dial your office telephone number from a touch tone telephone.

Step

Enter your extension number.

Step

Press “8” to interrupt the voicemail greeting.

Step

Enter your “Access Code” to begin listening to your messages.

Step

Press “7” to repeat a message, “4” to delete a message, “5” to save a message, and “9” to skip to the next message.