How to Restore a Toshiba Laptop to the Factory Settings

By Scott Shpak

A guide to restoring a Toshiba laptop to factory settings, using both Toshiba's recovery wizard and standard recovery disk options.

Things You'll Need

  • Toshiba laptop
  • System disk

Restoring any computer to its factory state can be an arduous process that might include locating old optical disks, unused since the original setup. However, if your Toshiba laptop is less than eight years old, you have a restore option built into the computer, and all Toshiba laptops can still use recovery disks, if you have these available. Either method can restore your computer to its factory default state.

Using the System Recovery Partition

Toshiba included hidden partitions on computers made since 2007, so provided your hard drive hasn't been reformatted or replaced, you have all you need to restore your laptop at your fingertips.

Step 1

Shut down normally using your operating system or press and hold the Power button for approximately 10 seconds.

Tip

If your laptop is unresponsive, you may need to unplug your power adapter and remove the battery.

Step 2

Press and hold the 0 key on the main keyboard, not on any side number pad you may have. As you hold this button, press the Power button once to turn the computer on. When the Toshiba logo appears, release the 0 key.

Step 3

You may be prompted to choose between 32-bit or 64-bit operating systems. Choose the appropriate system and click Next. Older computers may default to 32-bit operation and not offer this option.

Step 4

A warning screen reminds you that all data will be erased and computer settings restored to an out-of-box state. Click Yes to acknowledge and continue.

Step 5

Click the circle next to Recovery of Factory Default Software if it is not already selected, and click Next. Click the circle next to Recover to Out-of-Box state (System Recovery Options Are Included) if it is not already selected, and click Next.

Step 6

Click Next to start the recovery process.

Recovery times can vary depending on the model of computer and can take up to 2 1/2 hours to complete. During the recovery process your computer will display a screen saying “Preparing/Configuring your System, please wait” and will restart several times. This behavior is all a normal part of the process and should not be interrupted.

Using System Recovery Disks

System recovery disks are essential if your computer doesn't have a recovery partition, but the process is similar to using the recovery partition. Many steps are identical.

Step 1

Place recovery disk 1 into your optical drive and close the drive door.

Step 2

Shut down normally using your operating system or press and hold the Power button for approximately 10 seconds.

Step 3

Press and hold the C key on the main keyboard. As you hold this button, press the Power button once to turn the computer on. When the Toshiba logo appears, release the C key.

Step 4

You may be prompted to choose between 32-bit or 64-bit operating systems. Choose the appropriate system and click Next. Older computers may default to 32-bit operation and not offer this option.

Step 5

A warning screen will remind you that all data will be erased and computer settings restored to an out-of-box state. Click Yes to acknowledge and continue.

Step 6

Click the circle next to Recovery of Factory Default Software if it is not already selected, and click Next. Click the circle next to Recover to Out-of-Box state (System Recovery Options Are Included) if it is not already selected, and click Next.

Step 7

Click Next to start the recovery process. If your computer has more than one recovery disk, you are prompted to change disks during the recovery process.