How to Troubleshoot a Laptop Mouse Pad That Does Not Work

By Suvro Banerji

A mouse pad allows you to move your cursor on your laptop. It is tough to use a laptop when the mouse pad loses sensitivity and finally stops working. While there is no single solution to this problem, you can follow a few simple steps to troubleshoot the mouse pad.

Step 1

Clean the mouse pad surface with an anti-static cleaning cloth. These are available in most electronic stores. Dust particles or grease on the mouse pad can significantly affect its sensitivity.

Step 2

Make sure your mouse pad is not turned off. Laptops of such brands as Toshiba, Lenovo and HP disable your mouse pad when you push the "Fn" key in conjunction with the "F8" key. Go to Step 3 to enable your mouse pad.

Step 3

Press the "Start" button and select "Control Panel."

Step 4

Click the "Mouse" icon. If you use Windows Vista or above, the icon is located under the subheading "Hardware and Sound."

Step 5

Click on the tab "Hardware." Turn on your mouse pad by clicking the "Enable" button. Make sure the "Device Status" now says "This device is working properly."