How to Upgrade Your Boost Mobile Phone

By Amy McClain

Boost Mobile offers prepaid wireless solutions for consumers. Boost has a variety of phones, some operating on their iDEN network while others are designed to work on their CDMA network. All phones are contract-free, so when you're ready to replace your old Boost device with a more up-to-date model, the process is simple. Your phone number and plan can remain the same, and any minutes you've purchased will be transferred to the new phone.

Things You'll Need

  • Boost Mobile phone number
  • Computer with Internet access
  • Phone other than Boost phone

iDEN Boost Phones

Step 1

Visit boostmobile.com and click the "Shop" link. Browse available iDEN phones, which are easily distinguished by model numbers beginning with the letter "i".

Step 2

Add the desired phone to your shopping cart and check out, or type your ZIP code in the "Store Locator" field near the top of the page to find a retailer near you and purchase the phone at a store.

Step 3

Remove the Boost Mobile SIM card from your old device. This is typically found under the battery door, but it varies by make and model.

Step 4

Insert your SIM card into the new phone. Assemble your new phone by reinstalling the battery and attaching the battery door.

Step 5

Fully charge your phone, which normally takes about two hours. Power the phone on by pressing the "End/Power" button for a few seconds. Your phone is now ready for use.

CDMA Boost Phones

Step 1

Visit boostmobile.com and click the "Shop" link. Browse available CDMA phones, which do not have the letter "i" before the model number.

Step 2

Add the desired phone to your shopping cart and check out, or type your ZIP code in the "Store Locator" field near the top of the page to find a retailer near you and purchase the phone at a store.

Step 3

Insert the battery into the new phone and attach the battery door. Power the phone on by holding the "End/Power" button for several seconds.

Step 4

Call 1-866-402-7366 from a phone other than your Boost device. Provide the representative with your Boost phone number, account PIN or password and the ESN or MEID of the new device.

Step 5

Follow the instructions to program your phone with your phone number. The Boost representative will transfer your minutes to your new device.

Tips & Warnings

  • If you need to activate a new SIM card for your iDEN Boost phone, you may do so by calling 866-402-7366 or logging in to your account at boostmobile.com.
  • Because Boost Mobile is a prepaid service, customers who wish to upgrade their Boost phone are not offered discounts on a new device.