Microsoft Outlook is a convenient software that allows users to receive and send e-mails without logging into their e-mail server. With proper connection and account setup, Outlook can quickly retrieve e-mails and allows you to work offline. Sometimes Outlook may have difficulty synchronizing with your e-mail server and you may not be receiving e-mails. There are several reasons for this and without proper corrections, your Outlook will be synchronizing in no time.
Make sure you have an Internet connection. Your Outlook will not be able to connect without Internet access.
Double check your Outlook settings. Make sure you have the right password and incoming and outgoing server listed. You may disable your existing e-mail and start over with the setup.
If your server is full of old e-mails, delete old messages so Outlook can receive incoming mail.
Perform an anti-virus check. Delete suspicious e-mails and block the e-mail addresses. Do an anti-virus scan to ensure your computer isn't infected with a virus.