• Around The HomeToggle Menu

    • Entertainment
    • Productivity
    • Smart Home
  • FamilyToggle Menu

    • Parenting
    • Toys
    • Pets
    • Travel
  • Product ReviewsToggle Menu

    • Phones
    • Tablets
    • Laptops
    • Desktops
    • Wearables
    • Audio
    • Cameras
    • Headphones
    • Printers
    • Smart Home
    • TVs
    • Gaming and Video
  • One Cool ThingToggle Menu

    • Frugal Tech
    • Kickstarters
    • Videos
Techwalla
  1. Home
  2. Around The Home
  3. Productivity
  4. How Do I Activate a Disabled iTunes Account?

How Do I Activate a Disabled iTunes Account?

March 31, 2015
By: Zicheng Ren
  • Share
  • Share on Facebook

Apple locks iTunes accounts when a password has been entered incorrectly too many times or when Apple detects suspicious activity. You have two options to re-activate your disabled iTunes account: the first one is "Email authentication," which lets you verify your iTunes account through your registered email address; the second one is "Answer security questions," which verifies your ID by letting you answer the security question you've set up when you registered your iTunes account.

Video of the Day

...
Reset your password to unlock your iTunes account.
credit: Courtesy of Apple

Activate an iTunes Account by Email Authentication

...
Type your Apple ID in the box.
credit: Courtesy of Apple

Go to Apple iForgot, type your Apple ID in the box and click "Next."

...
Choose "Email authentication."
credit: Courtesy of Apple

Choose "Email authentication" to retrieve your account. Click "Next" to continue. You should receive an email in your registered email address shortly.

...
Open the email and click "Reset now >."
credit: Courtesy of Apple

Go to your registered email address, for instance, Yahoo mail. Open the email you just received from Apple and click "Reset now >" to begin the resetting process.

...
Type the new password and confirm it.
credit: Courtesy of Apple

Type a new password, confirm it and click "Reset Password" to apply the change. This new password will be your log-in password for your iTunes account from now on.

Activate an iTunes Account by Answering Security Questions

...
Type your Apple ID in the box.
credit: Courtesy of Apple

Go to Apple iForgot, type your Apple ID in the box and click "Next."

...
Choose "Answer security questions" and click "Next."
credit: Courtesy of Apple

Choose "Answer security questions" to retrieve your account. Click "Next" to continue.

...
Verify your birthday.
credit: Courtesy of Apple

Click "Month," "Day" and "Year" respectively and select your birthday from the drop-down lists. Click "Next" to continue.

...
Answer the security questions.
credit: Courtesy of Apple

Type the answers to the security questions as shown. For example, "What is your dream job?" These are the questions and answers you selected when you first set up your Apple ID.

...
Reset the password.
credit: Courtesy of Apple

Enter a new password, confirm and click "Reset Password" to apply the change. Remember to use this new password to access your iTunes account in the future.

Show Comments

Related Articles

How to Recover Old Email Accounts

How to Recover Old Email Accounts

Around The Home
Productivity
By: Jennifer Moore
How to Find Outlook's Lost Password

How to Find Outlook's Lost Password

Around The Home
Productivity
By: Alec Preble
What Do I Do if I Forgot My Screen Name for AOL?

What Do I Do if I Forgot My Screen Name for AOL?

Around The Home
Productivity
By: Luke Arthur
How to Reset Your Yahoo Password

How to Reset Your Yahoo Password

Around The Home
Productivity
By: Zicheng Ren
How to Link a GoDaddy Email Account to Microsoft Outlook

How to Link a GoDaddy Email Account to Microsoft Outlook

Around The Home
Productivity
By: MichaelRyan
How to Create a Secret Email

How to Create a Secret Email

Around The Home
Productivity
By: Brendan O'Brien
  • HOW WE SCORE
  • ABOUT US
  • CONTACT US
  • TERMS
  • PRIVACY POLICY
  • COPYRIGHT POLICY
  • Advertise

An error occurred. Try again later.

Thanks for signing up!
© 2018 Leaf Group Ltd. Leaf Group Media

Get great tech advice delivered to your inbox.

Keep your family productive, connected, entertained, and safe.

Please enter a valid email.