How to Check a Samsung Warranty Online

Samsung products come with a warranty that varies in length depending on the device. To take full advantage of this warranty, you must first register your device on Samsung's website. Taking a few minutes to register your device will enable you to easily check a Samsung warranty online at any point in the future.

Image Credit: Maartje van Caspel/iStock/GettyImages

Locate Samsung Serial Number

Before you can go through the process for how to check your Samsung warranty online, you must first locate the device's serial number. It's location will depend on the type of device. You can find the serial number on your Samsung tablet or smart phone by using one of a few different methods. The first is to tap the "Phone" app in your device's bottom menu bar and then dial *#06# to display your IMEI and S/N. The second way to check your Samsung tablet or smart phone's serial number is by removing the back cover of the phone. Your serial number and IMEI number will be located under the battery compartment. You can also find the serial number on your device's box.

You can find the serial number for other Samsung devices such as most TVs, sound bars and DVD players by looking at either the back or right side of the device. The sticker will show both the model number and the serial number, but you only need the serial number to check your warranty. Newer smart Samsung TVs allow you to find the serial number by going to "Menu" and then selecting "Support" followed by "Contact" to show the serial number on screen. Samsung appliances such as refrigerators usually have the serial number listed on the lower left side of the unit's exterior. You can do a Samsung laptop warranty check by locating the laptop serial number on the bottom of the Samsung computer.

Register Your Product Online

Samsung requires that you register for a free Samsung.com account to register your products. This is so that all your product registrations can be easily accessed after logging into the account. Register your product online by going to the "Register Your Samsung Product" page (see Resources) and clicking the "Create Account" link. Fill out the form with your first and last name, email address, date of birth, zip code, phone number and password. Once logged into your Samsung account, click the "Register a Product" button. Select the type of device and then select the product line. Type in your product's serial number as well as the purchase date and where you purchased the product from. Click "Submit" to complete the product registration process.

Samsung Warranty Check

If your device has stopped working, you should perform a Samsung warranty check to see if the device is eligible for repair. Go to Samsung's "Product Warranties" page (see Resources) and sign into your Samsung account. Click "View Your Registered Products" and then click on the product that you would like to check the warranty for. The warranty status for your product will be displayed next to the product. Click the "Service Request" option to file a warranty claim for your device.

references & resources