How to Identify a Motorola Cell Phone Model

Techwalla may earn compensation through affiliate links in this story. Learn more about our affiliate and product review process here.
How to Identify a Motorola Cell Phone Model
Image Credit: Mikhail Dudarev/Hemera/Getty Images

Whether you want to buy accessories or request service for your Motorola cell phone, you'll need to know the model number. You can determine your phone's model number by using Motorola's website, even if you have thrown out or misplaced the original packaging and user manual.



Step 1

Turn off your Motorola cell phone.

Video of the Day

Step 2

Remove the battery cover from your cell phone. Most models require a small amount of pressure to be applied while sliding off the cover.


Step 3

Remove the cell phone battery and locate the white sticker on the phone, underneath where the battery was housed.


Step 4

Go to on Motorola's website and enter the ESN or IMEI number found on the white sticker. If you cannot locate the ESN or IMEI number, go to for assistance.



references & resources

Report an Issue

screenshot of the current page

Screenshot loading...