How to Identify a Motorola Cell Phone Model

Whether you want to buy accessories or request service for your Motorola cell phone, you'll need to know the model number. You can determine your phone's model number by using Motorola's website, even if you have thrown out or misplaced the original packaging and user manual.

Phones
How to Identify a Motorola Cell Phone Model
credit: Mikhail Dudarev/Hemera/Getty Images

Instructions

Step

Turn off your Motorola cell phone.

Step

Remove the battery cover from your cell phone. Most models require a small amount of pressure to be applied while sliding off the cover.

Step

Remove the cell phone battery and locate the white sticker on the phone, underneath where the battery was housed.

Step

Go to http://servicemyphone.Motorola.com/iden/support/showCheckRepair.do on Motorola's website and enter the ESN or IMEI number found on the white sticker. If you cannot locate the ESN or IMEI number, go to http://direct.Motorola.com/hellomoto/nss/How_Do_I_Find_IMEI.html for assistance.