How to Install HP Solution Center

By Chad Davis

You can install the HP Solution Center by downloading it from the HP Support Site, or through the HP Printer Install Wizard for Windows. The HP Printer Install Wizard for Windows scans your system for devices, software and drivers and then installs the appropriate software on your PC, such as HP Printer Assistant or HP Solution Center. In 2011, HP Solution Center was replaced by HP Printer Assistant -- both applications provide similar functionality to manage your HP printer or scanner.

HP Printer Install Wizard for Windows

Step 1

Open the HP Printer Install Wizard for Windows website (link in Resources). This software helps you repair, download and install the necessary HP software and drivers solution for your HP printer.

Step 2

Click the "Download" button and then save the file to your computer. Open the "hppiw.exe" file after your download completes.

Step 3

Follow the prompts to proceed through the HP Printer Install Wizard for Windows. The wizard scans your computer and devices and may ask you to disconnect and reconnect your printer or scanner. You may be asked to confirm downloading additional drivers and software.

Step 4

Reboot your computer. After your computer restarts, press "Start," then type "HP Solution Center" or "HP Printer Assistant" to open the HP solution software for your printer or scanner.

Download Software from HP Support

Step 1

Open the HP Support website (link in Resources). You can use this site to find support, drivers and software for your HP products.

Step 2

Scroll to the "Software & Drivers" section, enter your printer or scanner's model number into the "Enter Product Name or Number" field and then click "Find My Product." Typically, your model number is listed on the front of your printer and may also appear near the bar code and serial number on the back side.

Step 3

Select your product from the list of results under Matching Products for United States. Select your operating system in the box under "Select or Confirm Your Operating System," click Next," then click "Next" again.

Step 4

Click "Utility - Diagnostic Tools." The software available for your product is listed. Click "Download" to download the related software. Open the download and follow the prompts to complete the installation.

Tips & Warnings

  • The HP Printer Install Wizard for Windows is not compatible with Windows RT.
  • The HP Solution Center is a software program you can use to control, maintain and update your HP printer or scanner. You can scan items, view ink levels and perform other tasks related to your HP products in the HP Solution Center window. The program is part of the software and driver package that originally came on discs with your printer bundle.