How to Move a Verizon Phone to AT&T Service

By Kristie Lorette

If you have a cell phone account with Verizon and wish to move your service to AT&T service, you are able to do so. Even if the cell phone says Verizon on it, the manufacturer of the phone is not Verizon, which means you can generally use the same cell phone and phone number when you switch service providers. Cell phones are universal, except for Apple iPhone, which as of 2010, only works on the AT&T network. It is best to set up your new account with AT&T and make sure that the service is working before you close your old account with Verizon.

Things You'll Need

  • Cell phone

Step 1

Contact AT&T by telephone and inform the representative that you have a Verizon phone number and phone that you want to switch to AT&T. You can also go into one of the AT&T dealer locations, which you can locate in your local phone book. They will collect your personal billing information and the phone information in order to set up a new account.

Step 2

Insert the AT&T SIM card. If you contact AT&T by phone, the representative will mail you a new SIM card to insert into your phone. The SIM card will come with instructions for inserting it according to the type of phone you have or the representative will tell you in the original phone call how to insert the SIM card in the model of phone you have. You can also contact AT&T support again when you receive the SIM card for help.

Step 3

Contact AT&T again to officially transfer the number. Tell the representative that you are porting your Verizon number to AT&T and that you have received and inserted the new SIM card that AT&T sent you. Provide the Verizon account number and cell phone number to the representative.

Tips & Warnings

  • Typically, the phone starts to send and receive calls right away. In some cases, the porting of the number may take a few hours to complete.
  • AT&T is responsible for handling the porting of your Verizon phone number to AT&T. You should, however, verify with AT&T when the account with Verizon should be closed. When the date comes, call Verizon and verify that the ported number is complete and that the Verizon account is officially closed. You can obtain the Verizon customer service number from your last cell phone bill, which also contains your Verizon account number.
  • If you close the Verizon account prior to the contract end date, Verizon may charge you an early termination fee. You should check with Verizon wireless or read your contract terms and conditions to see when the contract ends and what happens if you terminate the contract prior to the end date.