How to Turn Outlook Read Receipts On and Off

Techwalla may earn compensation through affiliate links in this story.

Have you worked for an hour on the perfect e-mail for a client or co-worker just to find out they never received it? Or know you've sent an e-mail, but someone claims they didn't get. Outlook provides Read Receipts as a tool to track sent messages. You can turn on Read Receipts for all your e-mails or for certain important messages. When the person receives the e-mail message and views it, Outlook prompts him to send a Read Receipt.

Advertisement

Step 1

Open Outlook by clicking on your desktop icon. Open the "Tools" menu and click "Options." Click "E-mail Options" in the "Preferences" tab.

Step 2

Click the "Tracking Options" button in the "Message Handling" section. Click the "Read Receipt" or "Delivery Receipt" option under "For all messages I send, request." A "Delivery Receipt" automatically returns a message to you that delivery occurred. Whereas the user must agree to reply to a "Read Receipt."

Advertisement

Step 3

Click "OK" to apply the changes and close the window. To send these requests with for a single email, click the "Options" button in the compose window. Click the check box for "Read Receipt" or "Delivery Receipt."

Warning

Delivery Receipts only work with Microsoft Exchange Server.

Advertisement

references