Software updates for Samsung Blu-ray players can add functionality and fix problems with the device's programming. If Samsung discovers bugs or other software problems after a Blu-ray model goes to market, it can push out an update to resolve the issue. Updates can also add functionality, such as new apps for customers to access. Software updates can be installed through a wireless connection or using a thumb drive with the update files on it.
BD-F5700 and BD-H5100 Wireless
Turn on the Blu-ray player, remove any discs from the device and then select "Settings" on the home screen.
Select "Support" and then choose "Software Upgrade."
Select "By Online." If no software update is detected, a message will appear telling you that your Blu-ray player is running the most up-to-date software. If a software update is detected, choose "Yes" to install it. A dialog box will appear indicating the status of the update download. After the update has been successfully downloaded, another dialog box appears indicating the status of the software installation. After the software update is successfully installed, the Blu-ray player reboots to the home screen and the device can be used as normal.
BD-F5700 and BD-H5100 USB
Open your Web browser and navigate to the Samsung Support website.
Enter the BD-F5700 or BD-H5100 in the "Start by Entering Your Product's Model Number or Name" field and then select the model number associated with your Blu-ray player that appears in the drop-down menu. You'll arrive at the support page for your Blu-ray player.
Click the "Downloads" tab and then click "Firmware." Any available firmware updates will be listed here.
Click "ZIP" to the right of any firmware updates that are detected. Click "Send" in the message that appears from the Samsung Global Download Center to accept the terms and conditions associated with downloading the firmware file.
Navigate to the location on your computer where you want to save the firmware update when the Save As dialog box appears and then click "Save" to download the firmware file.
Click "Open" in the Download Complete dialog box to go to the folder where the file was saved. Alternatively, if you don't see a Download Complete dialog box, navigate to where you you saved the software update file.
Right-click the ZIP file you downloaded and then click "Extract All." Choose a destination for extracting the contents of the ZIP file, click to check the box next to "Show extracted files when complete" and then click "Extract." After all of the files have been extracted, a window appears displaying the extracted contents. Minimize this window for now.
Connect an empty thumb drive to your computer. Copy the files you extracted into a folder and then paste them onto the empty thumb drive.
Disconnect the thumb drive from your computer and then connect it to the USB port on the Samsung Blu-ray player.
Turn on the Blu-ray player and then select "Settings" in the main menu.
Select "Software Upgrade" and then choose "By USB." Choose "Yes" when prompted to search for a connected USB device.
Choose "Yes" when a message appears telling you that a new software update is detected to begin the process of installing the update. A dialog box appears indicating the status of the software update installation. After the update is installed, the Blu-ray player will restart and the update is complete.
Follow Steps 1 through 8 in the BD-F5700 USB section, searching for BD-F7500 on the Samsung Support site.
Connect the thumb drive to your Samsung Blu-ray player.
Ensure there is no disc in the Blu-ray player and then connect the thumb drive to the USB port on the Blu-ray player.
Select "Settings," "Support," "Software Update" and then "Update Now." The Blu-ray player checks the connected thumb drive for an available update.
Choose "Yes" after a message appears notifying you that a software update was detected. The software update will be installed. The Blu-ray player will restart after the software update is completed, finishing the update.
Select "Settings" and then "Support."
Choose "Software Update."
Choose "Update Now" if a software update is detected. The update is downloaded and installed, and then boots up to the Blu-ray player's main menu, completing the software update.
An interrupted firmware update can prevent your machine from functioning properly.
- Samsung: BD-F5700: How To Update The Firmware On Your Blu-ray Player Over The Network (BD-F5700 & BD-FM57C Models)
- Samsung: BD-F5700: How To Update The Firmware On Your BD-F5700 Using A USB Flash Drive
- Samsung: BD-F7500 User Manual (Pages 33 and 34)
- Samsung: BD-H5100 User Manual (Page 14)
- Samsung Support