How to Change the Number of Rings on a Voicemail

By Andrew Smith

Your cell or home phone will ring a certain number of times before the incoming call is sent to your voicemail service. If you find that you're constantly missing calls or that it takes a long time before callers can leave a message, you might want to consider changing the number of rings on your voicemail account. This process will vary based upon which phone service you use and there are several different methods you can try to do this.

From your phone

Step 1

Press the star (*) key on your phone. Follow this symbol with the number "61." Press star (*) once more. Then, click "Send" to place the call.

Step 2

Type the number one (1) and then enter the number for your voicemail box.

Step 3

Press star (*) twice.

Step 4

Enter a time amount. This number will be how many seconds your phone rings before the call goes to your voicemail. This number can only be changed in multiples of five. The maximum time you can enter is 30 seconds.

Step 5

Press pound (#). Your settings will be changed.

Online

Step 1

Visit the homepage for your phone service and log into your account.

Step 2

Search for a "voicemail" tab or link. Click the link or tab.

Step 3

Click the "Options" link.

Step 4

Look for the "number of rings" drop box or tab. Click this tab and a list of numbers will appear. Choose the amount of rings you would like on your voicemail.

Step 5

Select "Submit," "Apply" or "Save" to save the settings of your voicemail. You can then log out of your account.

Tips & Warnings

  • You could also contact the customer service department for your phone company in order to change your account information. When you make this call, you will need to have your account number, voicemail number and password handy as you will have to share this information with the person taking your call.
  • Unfortunately, not all home and cell phone services allow users to change the number of rings on a voicemail account.