How to Turn Off the AT&T Family Map

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AT&T Family Map tracks family members' cell phones via GPS.

AT&T Family Map lets you track all cellphones that are registered on your family plan via Global Positioning System for a monthly service charge. You can use Family Map to confirm your kids made it home safely from school or to find a lost phone if necessary. Only the main AT&T account holder can turn Family Map on or off, while family members cannot enable or disable this service on their own phones.


Step 1

Access the "My Accounts" page on the phone of the main family account holder via the Media Net browser and click on "My Account" at the bottom of the screen.

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Step 2

Select "AT&T Family Map" from the purchase history option under "My Purchases" and delete it.

Step 3

Check for a confirmation message that you have unsubscribed from AT&T Family Map.


You can also call AT&T Customer Care at 800-331-0500, or log on to to turn Family Map services off.


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