If your free annual subscription to Magic Jack has ended, you'll need to renew your license if you want to continue using the device. If you don't renew the license, the software will cease to work. You cannot renew your Magic Jack license by telephone, but you can renew it online in only a few minutes. Magic Jack offers several renewal terms; choose the option you feel most comfortable with.
Visit the Magic Jack account management site (see Resources).
Log in using your telephone number and the password you created during your Magic Jack registration. If you do not remember the password, click "Remind me by email."
Click on "Customer Care" and choose "Extend Your License."
Choose your renewal term. You can renew your license for one year, three years or five years.
Enter your credit card information, including your billing address and zip code, to complete your renewal.
You can also renew your Magic Jack license by chatting with an online customer service representative. Visit the Magic Jack homepage, click "Customer Care/Live Agent" at the bottom of the page and click on "Get Live Help in Seconds."