How to Change Call Forwarding on a T-Mobile Phone

T-Mobile includes the call forwarding feature with each mobile phone plan that it sells. The feature allows you to have incoming calls forwarded to a different phone number based on certain conditions. You can have the call forwarded anytime someone tries to call you, when you don't answer the phone, when you are on the phone and when the phone is off the network. T-Mobile devices use a menu command to set up and remove call forwarding.

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You can have your cell calls forwarded to your home or office phone.

Step

Press the "Menu" key at the bottom of the device to bring up the menu. Select "Settings" from the list of options.

Step

Select "Call Settings" or "Call," depending on your device model, from the list of options.

Step

Scroll down to "Call Forwarding" and select it.

Step

Select the type of forwarding for which you would like to change the number. You can select "Always Forward," "Forward When Busy," "Forward When Unanswered" or "Forward When Unreachable." You can set each of these to different numbers, but "Always Forward" will make the other options moot.

Step

Tap the listed phone number to change it. Press the backspace key to erase the old number and then enter your desired 10-digit number. Select "Update" to complete the change.