How to Clear a Stuck Printer Queue
It can be frustrating when you are trying to get important documents printed and you suddenly realize that the printer queue is stuck. Print jobs are placed in a queue and printed in order. Sometimes jobs get stuck, making it difficult to get new jobs printed. This results in having to delete the older jobs so that you can print new jobs. Although it may take some time, depending on how much you are deleting, this can be done by using a few simple techniques.
Click on the "Start" menu in Windows XP, then click on "Control Panel" and select "Printers and Faxes."
Double-click on the printer icon with the stuck queue.
Locate each document that is stuck in the printer queue. Place the mouse pointer over the document and click on it. Scroll down to "Cancel" in the drop-down menu and click on it. Click "Yes" to confirm. The process may take some time before the printing job is canceled.
Click on the Windows icon in Windows 7 and then click on "Administrative Tools," then "Services." The "Windows Services management" window will appear. Scroll down to "Print Spooler" and right-click on it. Locate and click on "Stop." If you prefer, you can delete print jobs individually by right-clicking on the document within the Windows printer queue and then "Delete."