How to Clear Canon Low Ink Display

By Anthony Markesino

Many Canon printers such as the Pixma all-in-one series come with an attached liquid crystal display (LCD) that will display common errors that can be easily referenced and fixed with the attached service manual. Canon has four low ink errors, with the first two warning when your cartridge is at 70% and 40% respectively. Errors one and two require no action on your part, while three and four indicate that the cartridges need to be replaced. New cartridges will often require you to reset the low ink error for the printer to monitor your cartridges correctly.

Step 1

Press the power button to turn on the printer. The LED light will turn green when the printer is active.

Step 2

Locate the LCD display on your printer. Some models will be built directly in to the body while others will have a window that you need to open in order to see the LCD.

Step 3

Press the menu button that is located beneath the LCD. There will be four arrows radiating out from the circular menu button at cardinal points.

Step 4

Use the down arrow until you locate "LOCK RELEASE" setting. Press the circular menu button to confirm this option. This is a general setting that has many options for diagnosing your printer.

Step 5

Use the down arrow to select EEPROM reset. Once you have highlighted it press and hold the menu button for several seconds to initiate a reset. This will clear a low ink error message unless the printer detects another low ink cartridge. If this happens, your cartridge may be damaged and need replacing.

Tips & Warnings

  • Using the EEPROM reset is also useful as a diagnostic tool when checking for trouble. The methodology for this involves performing an EEPROM reset and then checking to see if another error code appears. Often just performing a reset will be enough to fix general glitches and printer errors. Hardware errors will continually give error codes even after a reset, meaning this is a great way to identify a physical problem.
  • This method completely clears the computers memory. The EEPROM reset clears the laptops internal memory as well as its flash memory. This means that you will lose any pending print jobs as well.

References & Resources