How to Fix an IO Error

By Nina Nixon

IO errors often happen when USB plug-and-play peripheral items, such as printers, faxes, copiers and other such devices, try to speak to the computer. Three common reasons why they fail to be heard is that the device's driver becomes obsolete, the cable was not appropriate or the device was not configured correctly to properly utilize the system's resources. Lend a human hand and help mend the IO error--that broken link of communication--which separates the often misunderstood device and your computer.

Step 1

Click on the "Start" menu and choose "Control Panel." Next, click "Performance and Maintenance."

Step 2

Click "System" and select the "Hardware" tab and then click "Device Manager."

Step 3

Locate the malfunctioning device and right-click on it to bring up the "Properties" dialog box and then go to the "General" tab.

Step 4

Select "Enable" from the drop-down list located under "Device usage" if the device is disabled. Click "OK" to exit. If the device was already enabled, proceed to Step 5 to continue troubleshooting.

Step 5

Repeat Steps 1 through 3; however, under the Device Status area, click "Troubleshoot." Follow the prompts to solve the issue. If it is not resolved, proceed to Step 6.

Step 6

Repeat Steps 1 through 3 and instead of selecting the "General" tab, go to the "Driver" tab and click "Update Driver." Test the hardware after the process has finished.

Tips & Warnings

  • If you are considering rolling back the driver more than three times, purchasing a new piece of hardware that is more compatible is the best solution to save time.