How to Forward Email in Exchange

Forwarding emails from your exchange server (commonly known as your inter-office email) to an alternate email address is an important skill to have on hand. It allows you to stay abreast of company happenings, or client concerns while on vacation or at home. It also enables you to back up your emails automatically.

How to Forward Emails from Your Outlook Exchange Server

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Go to "Tools" and select "Rules and Alerts."

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Click on "New Rule" under the "E-mail Rules" tab.

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Click on the "Start from a blank rule" circle, and then make sure "Check messages when they arrive" is selected. Click "Next" at the bottom.

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On the next screen, under "Step 1: Select condition(s)," make sure none of the boxes is checked. Click "Next" once again. Click "Yes" when the pop up asks, "Is this correct?"

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You will now see "Step 1: Select action(s)." In the list of actions, select "Forward it to people or distribution list."

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In the box below "Step 1: Select actions," there is a box titled "Step 2: Edit the rule description." In this box, click on the underlined "People or distribution list." You can either type an email address next to the "To" tab, or choose an address from your contact list. Press "OK," and then click "Next" once again.

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Make sure none of the boxes under "Step 1: Select exception(s) (if necessary)" is selected, click "Next," and then click "Finish" on the next window.

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Check "Apply" and then "OK," and you are all set. If you need to delete this setting, go back to "Tools" and then "Rules and Alerts." Highlight the email address and press "Delete." Be sure to test the new setting by sending an email to yourself, or having someone else send you an email.

How to Forward Emails from Other Exchange Servers

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To forward emails from another type of Exchange server, you first have to create a contact with the email address to which you want to forward an email. Go to your "Active Directory Users and Computers" box, (if you have access to this feature--if not, please consult your IT department to gain access) and first create the new contact by clicking "New," and then "Contact." Type in your information, and press "Next."

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Under "Create an Exchange e-mail address," which should be checked, click "Modify."

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Select the type of email address to which you want to forward your Exchange mail. Email addresses such as Hotmail, Gmail and Yahoo are "SMTP" addresses. Click "OK."

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Under "Internet Address Properties," type in the email address at which you would like to receive emails. Click "Apply," and then "OK."

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Press "Finish" on the next screen. Now you have created your contact in Active Directory, and you will be able to use this contact for forwarded emails.

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Go back to "Active Directory Users and Computers," and select your name, right-click, and then click "Properties."

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In the "User Properties" box, click on the "Exchange General" tab.

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Click on the second tab, "Delivery Options." In this window, you should see section called "Forwarding Address."

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Click on "Forward to," and then click "Modify."

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Then select the email address that was entered into the Active Directory earlier, and press "OK."

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Now you should be back on the previous screen. Under where the address is entered, check off "Deliver messages to both forwarding address and mailbox."
Press OK, and you are all done.