How to Install a 2Wire 2701HG-B Modem

By Jesse Futch

Installing a 2Wire 2701HG-B Gateway can seem like a daunting task at first, especially to those who have never installed a broadband modem before. The process involved in getting yourself connected using a 2Wire is similar to most other DSL and cable modems. The steps below will outline how to connect this user friendly modem easily and effectively.

Things You'll Need

  • 2Wire 2701HG-B Modem
  • Ethernet Cable
  • 2Wire power cable (included with modem)
  • Phone cord
  • Computer

Step 1

Plug the phone cord into the back of the modem and then into then wall jack.

Step 2

Plug the ethernet cable into the modem's ethernet port and then into the computer's ethernet port. USB connectivity is not supported by newer 2wire modems.

Step 3

Plug power cord into back of modem and then into an electrical outlet. At this point you should see the lights on the front of the modem beginning to come on.

Step 4

Check the front of the modem for a solid green DSL light. If the light is still blinking, allow a few more moments before proceeding to step 5. A blinking DSL light indicates a break in the network and will require the help of your service provider if it does not turn solid green.

Step 5

Open your internet browser and type the default gateway into address bar. The default gateway will be provided by your service provider. Newer model 2Wire modems automatically direct you to the installation instructions when the browser is opened.

Step 6

Click on "Run System Setup Wizard" in the lower right-hand corner. It may require the system password. This password will be provided by your service provider.

Step 7

Select your timezone and click 'Next.'

Step 8

Enter your ISP provided login information and click 'Next'. This should authenticate your credentials on the network and complete the installation.

Tips & Warnings

  • If you are unable to maintain a solid green DSL light, you may need to contact your Internet Service Provider.
  • All installation information, such as the default gateway and the modem's system password, should be included in the information packet provided with the modem.