How to Perform A System Restore On An HP Computer

By Techwalla Contributor

Performing maintenance on an HP computer can be difficult and time-consuming, but it does not have to be. A system recovery simply puts your HP back to the way it was when it came from the computer manufacturer, and can be useful if your computer becomes cluttered or corrupt or you want to wipe it of all sensitive personal information.

Things You'll Need

  • HP computer
  • System Recovery disks, or built-in software
  • Backup of files
  • CD-ROM or USB flash drive

Step 1

Make sure you have your disks, or that the recovery program has been loaded on your computer. You can usually find this in the "Start" menu as a built-in feature.If you do not have the disks or a start menu icon, go to the HP website (see Resources below) or order them by calling HP at 1-800-752-0900 or 800-888-9909. There is a nominal charge. Have your computer make and model number handy in case they ask. They may also ask for your serial number, which is on the back of the machine by the plugs (or on the bottom of a laptop).

Step 2

Make sure you have everything backed up once you know you have the disks or software needed.

Step 3

Insert the first System Disk or click on the "Recovery" icon in the "Start" menu or on the desktop to get started. It will warn you that you are about to erase all of your data and restore to factory settings. Click "Yes" when it asks, "OK?"

Step 4

Change disks when you are prompted. (his is not necessary if you are using the built-in function from the "Start" menu. The recovery process may take anywhere from 30 to 120 minutes or more, so plan enough time. This varies by hard drive size. You will need to monitor the process, though most all of it is done by the disks themselves.

Step 5

Follow the prompts. Once you have completed the process you will be either instructed to reinstall Microsoft Windows or you will be brought back to the desktop. This is not going to look like your normal desktop did, as it has been erased and reset to factory specifications.

Step 6

Reload all of your software using their original disks, including your antivirus or security software. Feel free to uninstall any software you do not need. Then, drag and drop and reload all items stored on your backup media.

Tips & Warnings

  • This process will erase all of your data, but will restore your computer to a "like new" state of Windows.